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Terms & Conditions for Empeiria Preferred Vendors

 

Empeiria Concierge & Staffing Vendor Program (PREFERRED VENDOR) requires participating vendors  to sign the PREFERRED VENDOR Agreement. In addition, every PREFERRED VENDOR  is required to adhere to the PREFERRED VENDOR Program Administrative Guidelines 

It is important that every PREFERRED Vendor sign a PREFERRED VENDOR Agreement because: 

It ensures that PREFERRED Vendors are fully aware of all expectations and requirements before they engage with Empeiria Concierge & Staffing, reducing risk, cost and  improving the quality and timeliness of work. 

Empeiria Concierge & Staffing can move directly into the process of bidding and engaging PREFERRED Vendors, without completing a separate contract for each project. This saves time and money. 

 

As part of the PREFERRED VENDOR Agreement, each vendor is required to comply with the material covered in the PREFERRED VENDOR Program Administrative Guidelines which clearly outlines the requirements PREFERRED Vendors are expected to follow, including: 

  • Statements of Work requirements 

  • The Company travel policy 

  • Invoice Requirements 

  • Vendor subcontractor reporting 

  • The Company trademarks 

  • PREFERRED Vendor Levels 

  • Pre-placement policy

  • Vendor Code of Conduct 

 

In most cases, once a PREFERRED VENDOR Agreement is signed, no additional contracting with a PREFERRED Vendor will be required. The PREFERRED Vendor can begin work as soon as a Work Proposal is issued and is approved by Empeiria Concierge & Staffing.  

Work Proposal - Vendor will not start work without an acceptable form of Proposal. A  Proposal should be created for every project and have received an approved signature from  Empeiria Concierge & Staffing before work commences. 

Performance Reviews – Upon Empeiria Concierge & Staffing’ request, the vendor will meet with Empeiria Concierge & Staffing for periodic performance reviews. 

 

Use of Empeiria Concierge & Staffing Facilities and/or Equipment - Vendor agrees that it will not use Empeiria Concierge & Staffing’ facilities and/or any Empeiria Concierge & Staffing’ equipment (including any equipment owned, leased, or rented by the vendor for performing its obligations under the PREFERRED VENDOR Agreement) to perform services for any person or entity other than Empeiria Concierge & Staffing, without the prior written consent of Empeiria Concierge & Staffing. 

Remove or Replace Employees Working on the Empeiria Concierge & Staffing Account -

Vendor agrees that if as a result of complying with business reason, Empeiria Concierge & Staffing requests the vendor to promptly remove from or replace any employee or subcontractor it has assigned to work on the Empeiria Concierge & Staffing account, the vendor will do so. 

Financial Information - Within ten (10) days after the vendor learns that it has become or will become Insolvent, they shall submit financial statements to Empeiria Concierge & Staffing in sufficient detail to allow Empeiria Concierge & Staffing to determine whether the vendor shall be capable of continuing to perform its obligations hereunder. 

 

Non-Exclusive; No Minimums - The parties hereto agree that nothing contained in the Agreement or any Work Proposal shall be construed as creating an exclusive relationship between the parties. 

 

Account Manager - Vendor will assign one person at their company to act as an account manager to Empeiria Concierge & Staffing and will remove the account manager at Empeiria Concierge & Staffing request if not applicable. 

 

Payment terms - Vendor will invoice Empeiria Concierge & Staffing prior to commencing work.  The vendor agrees to pay Empeiria Concierge & Staffing 20% of all jobs. Invoices will be paid within 10 days.

 

Non-Disclosure Agreement - 

The vendor will not disclose any information gathered in their work with Empeiria Concierge & Staffing to  any third party or tenant without Empeiria Concierge & Staffing’ knowledge. The vendor will take  reasonable security precautions to safeguard Empeiria Concierge & Staffing’ property and customer  information. 

 

Privacy - 

Empeiria Concierge & Staffing owns all information about its customers. Vendors will use customer information only as needed to conduct the work they have been hired to do. Vendors will take reasonable steps to secure customer information and not disclose it to third parties without Empeiria Concierge & Staffing’ express permission. 

 

Ownership - Both parties agree that each has and retains ownership rights to their own confidential information during and after the termination of work. 

Subcontracting of work – Vendor shall not subcontract all or any portion of the work to third parties ("Subcontractor") without the express prior written consent of Empeiria Concierge & Staffing. In the event Empeiria Concierge & Staffing approves the use of a Subcontractor the vendor agrees to do so in compliance with the conditions addressed in the Agreement. 

 

Non-solicitation

Vendors acknowledge their contractual obligation that states, if they circumvent Empeiria Concierge & Staffing (ECS) and service ECS’s clients outside of the Empeiria Concierge & Staffing agreement for one or more job(s) and/or service(s) during their time with ECS and 5 years after the vendor stops working with ECS, that the vendor is legally and contractually required to pay a $5,000 acquisition fee to ECS. The vendor understands that this client will be regularly checked & tracked by ECS’s fraud department. The vendor further understands that Empeiria Concierge & Staffing will pursue legal action immediately, if the vendor fails to pay the acquisition fee. The terms and conditions included constitute the entire agreement between the parties. If any or all terms of this Non-Solicitation Agreement are found to be invalid or unenforceable in a court of law, then this Agreement and all remaining terms will remain in full force and effect as if such invalid or unenforceable term had never been included with unenforceable term being replaced by a similar enforceable term as agreed by both parties.

 

General Indemnification - Vendor agrees to hold Empeiria Concierge & Staffing harmless for any and all claims, damages, or losses they may incur. This is a one-way indemnification; Empeiria Concierge & Staffing does not agree to hold the vendor harmless. 

 

Force Majeure - If the vendor is unable to perform the work and this inability exists for more than a week Empeiria Concierge & Staffing has the right to terminate the contract. 

 

Vendor Levels

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VIPPremium

General

Other –

  • Terms of Agreement: Outlines the period of time during which the Agreement shall be in effect. 

 

  • Taxes: Vendors are responsible for their own taxes due. 

 

Insurance Required: Vendor must have insurance as required and list Empeiria Concierge & Staffing as an insured. Insurance Certificate must reside with Empeiria Concierge & Staffing  before work commences.

 

  • Audit: Empeiria Concierge & Staffing has the right to audit vendors to ensure compliance with the contract terms and they will keep all records that are needed to conduct the  audit. 

 

  • Trademarks: Vendor will not use Empeiria Concierge & Staffing’ trademarks or company name. Relationship of Parties: Nothing about this contract implies any relationship other  than a work for hire. Vendor is not a "partner" in any way and cannot conduct business on our behalf. 

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